About

Keynote speaker, Functional Accessibility Consultant, Entrepreneur, Army veteran, and military wife Kristy Durso owns and operates Incredible Memories Travel, a full-service travel agency that assists everyone, including those with accessibility needs. She has three children, one who has autoimmune issues and food allergies, another on the spectrum, and another with cognitive and intellectual disabilities. She knows first hand about many of the issues that can come up concerning disabilities and travel.

Founded in 2018, Incredible Memories reflects Kristy’s years of experience in the travel industry, as well as her passion for customer care and providing customized, premier travel experiences.

Kristy and her agents have sent clients on customized trips all over the world, including North America, Caribbean, Europe, South America, Africa, and more!

Kristy is passionate about helping others with disabilities travel. Over the last several years, Kristy has noticed a disconnect between what is labeled as "accessible," and what is truly disability friendly. Accommodations are often labeled as accessible when, in fact, they meet the needs of very few people with disabilities. As a member of the advisory board for Travelability, Kristy also works directly with DMOs, tourist boards, resorts, etc. to increase awareness of disability travel, and to help them improve their accessibility. Kristy’s ultimate goal is to inspire change in the travel industry to make a more inclusive atmosphere, so that travel is accessible to all.